Cleaning Services FAQs
Everything You Need to Know Before Your Next Sparkling Clean
Have questions about our services, scheduling, pricing, or what to expect? You’re in the right place. At Diamond Shine Cleaning, we believe in clear communication and exceptional service from the very first interaction.
Below, you’ll find answers to the most common questions from our clients across Naples, Bonita Springs, Fort Myers, Cape Coral, Marco Island, and beyond. If you don’t see your question here, feel free to contact us — we’re happy to help!
Highly qualified cleaning professionals.
Time saving and efficiency.
Eco-friendly cleaning solutions.
Cleaning Services Frequently Asked Questions
Diamond Shine Cleaning Enterprises LLC specializes in residential and commercial cleaning services. Our services include deep cleaning, regular maintenance cleaning, and specialized services such as post-construction clean-up, move-in/move-out cleaning, and vacation rental cleaning. We also offer additional services like carpet cleaning, window cleaning, and pressure washing.
We currently serve Naples, Bonita Springs, Estero, Fort Myers Beach, Fort Myers and Cape Coral. Our service areas cover a broad range of residential neighborhoods and commercial districts.
Booking a cleaning service is easy! You can book online through our website by filling out a booking form with your details, or call our customer service hotline at (239) 920-5229 or (239) 628 8886. You can also send us an email at bookings@diamondshinecleaningfl.com for any inquiries or bookings.
We use eco-friendly and non-toxic cleaning products to ensure the safety of our clients, their families, and pets. Our products are also effective at cleaning and disinfecting, ensuring a thorough job. If you have specific product requests or allergies, let us know when booking.
Yes, we offer various cleaning packages tailored to different needs. This includes packages for regular maintenance, deep cleaning, and specialized services. You can find more information about our packages on our website or contact us directly for custom packages.
Absolutely! All our cleaners are thoroughly trained to provide the highest quality service. They are also fully insured, giving our clients peace of mind in case of accidents or damage.
The duration of a cleaning session depends on the size of the space and the type of service booked. For example, a standard residential cleaning typically takes 2-3 hours, while deep cleaning or specialized services may take longer. We provide estimates at the time of booking.
We understand that plans can change. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees. Contact our customer service team for assistance with cancellations or rescheduling.
It’s not necessary to be home during the cleaning session, though you may choose to be. If you’re not present, arrangements for access to the property must be made in advance, such as leaving a key or entry code.
We offer multiple payment options for your convenience. You can pay online via our Client Panel, through bank transfer. We also accept credit/debit cards, check, zelle transfers.
Our cleaning services are based on an hourly rate per cleaner, ranging from $35 to $50, depending on the service you need. The overall cost varies based on the type and extent of the cleaning service.
Yes, we offer both in-person and online estimates to give you an accurate idea of the cost. The total price typically ranges from $140 and up, depending on the scope of work.
Diamond Shine Cleaning Enterprises LLC
26251 South Tamiami Trail, Bonita Springs
-
Diamond Shine are the best cleaning service I’ve ever had. Always reliable and do a great job. I especially like the fact that they send the same people … More every time.
BENEFITS OF CHOOSING DIAMOND SHINE CLEANING
We have a professional, trained, and trustworthy team that takes care of every detail in your cleaning or maintenance project
Satisfaction
Guarantee
Free Estimate
and Cancelations
Trusted cleaning
Professionals
SERVICE AREAS
We offer our services in:
Ready to Experience the Diamond Shine Difference?
No commitment. Just beautiful, reliable cleaning you can trust.