Privacy Policy for Diamond Shine Cleaning Enterprises LLC

PRIVACY POLICY


Last updated: [Jan 08, 2025]

Diamond Shine Cleaning Enterprises LLC (“we,” “us,” or “our”) operates https://www.diamondshinecleaningfl.com (the “Site”). One of our top priorities is to respect and protect the privacy of our visitors, customers, and users. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights regarding that information.

By using our Site, you hereby consent to our Privacy Policy and agree to its terms.


1. Information We Collect

1.1 Personal Information

We may ask you to provide personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name (if applicable)
  • Other details you choose to share with us when you contact us

We will make clear why we are requesting this information at the time we ask you to provide it. If you choose to contact us directly, we may also receive additional information about you, such as the contents of any messages or attachments you send us.

1.2 Log Files

Like many other websites, we use log files to record visitors when they visit the Site. The information collected by log files can include:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks

These data points are not linked to any information that can personally identify you. We analyze these trends and administer the Site to understand user behavior and gather demographic information.

1.3 Cookies and Web Beacons

Our Site uses “cookies” to store information about visitors’ preferences, record user-specific information on which pages users access or visit, and personalize or customize our web page content based upon visitors’ browser type or other information the visitor sends.

If you wish to disable cookies, you can do so through your individual browser options. More detailed information about cookie management can be found on your browser’s respective website.


2. How We Use Your Information

We use the information we collect in various ways, including to:

  1. Provide, operate, and maintain our Site
  2. Improve, personalize, and expand our Site
  3. Understand and analyze how you use our Site
  4. Develop new products, services, features, and functionality
  5. Communicate with you, either directly or through one of our partners, including for customer service, updates, and other information relating to the Site
  6. Send you marketing and promotional messages (including SMS/MMS messages, where you have provided consent)
  7. Send you emails
  8. Find and prevent fraud

3. SMS/MMS Text Messaging

3.1 Collection and Consent

If you choose to provide your phone number on our Site or through any of our services, you may be asked to opt in to receive SMS or MMS (text) messages from Diamond Shine Cleaning Enterprises LLC. By opting in, you agree to receive:

  • Service-related updates (e.g., appointment reminders, order updates, etc.)
  • Promotional offers and marketing communications

You can opt in by checking a consent box, responding to a subscription text message, or other similar methods. Message frequency may vary based on your interactions with us.

3.2 Message and Data Rates

Diamond Shine Cleaning Enterprises LLC does not charge for text messages, but standard carrier message and data rates may apply. These charges are billed by and payable to your mobile service provider. If you are unsure about these rates, please contact your mobile service provider.

3.3 Opting Out

You may opt out at any time from receiving text messages by replying with the keyword “STOP” to any message you receive from us. Once we confirm your opt-out request, we will send one final message to confirm that you have unsubscribed. After this, you will no longer receive SMS or MMS marketing messages from us, unless you choose to opt in again in the future.

3.4 Help or Support

If at any time you need help, you can reply “HELP” to any of our messages. Alternatively, you may also contact us directly at:

  • Phone: 239 628 8886 or 29 920 5229
  • Email: bookings@diamondshinecleaningfl.com

3.5 Third-Party SMS Providers

We may use third-party service providers (such as SMS gateway or marketing platforms) to send text messages on our behalf. These providers are contractually obligated to protect your information and are prohibited from using your personal data for purposes other than sending messages on our behalf.


4. Advertising Partners’ Privacy Policies

You may consult the Privacy Policy of each of our advertising partners for more information on their practices. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons in their advertisements and links, which appear on our Site. They automatically receive your IP address when this occurs. These technologies measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see on other websites. We have no access to or control over these cookies used by third-party advertisers.


5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of any third-party ad servers or websites you visit for more detailed information. These policies may include their practices and instructions about how to opt out of certain options.


6. CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

  1. Right to Know: Request that a business disclose what personal data it collects, uses, or sells.
  2. Right to Delete: Request that a business delete any personal data about you that it has collected.
  3. Right to Opt-Out of Sale: Request that a business not sell your personal data.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us at bookings@diamondshinecleaningfl.com or use the contact information at the bottom of this policy.


7. GDPR Data Protection Rights

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

  1. Right of Access: You have the right to request copies of your personal data.
  2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate, or complete any information you believe is incomplete.
  3. Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  6. Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.


8. Children’s Information

Protecting children’s privacy is extremely important to us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our Site, we strongly encourage you to contact us immediately, and we will make every effort to promptly remove such information from our records.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


10. Contact Us

If you have additional questions or require more information about our Privacy Policy—or if you would like to exercise any of your data protection rights—please reach out to us at:

By using our Site or services, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree, please discontinue using the Site and/or services immediately.


Thank you for trusting Diamond Shine Cleaning Enterprises LLC with your personal information.

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