Clean you can check.
Most cleaning companies ask you to trust them. We show you: a checklist for your property, an inspection before the team leaves, and photos in your portal after every clean.
A team is assigned to your property and trained on its checklist. If someone is out, you hear it from us first.
Built from your estimate and your notes: surfaces, products, what to skip, where the keys go. Updated whenever you ask.
The lead cleaner walks every room against the checklist before the team leaves and signs it off.
Timestamped photos and any flagged issue in your portal, usually before you get home or before your guest checks in.
Built in Bonita Springs, used on every visit
Diamond Shine is the company where Diamond Operations Pro® was born. Scheduling, checklists, inspections, reports and billing run on it, which is why your portal shows what happened, when, and by whom.
- Estimates and bookings go straight into the schedule
- Invoices arrive with the completed checklist attached
- Maintenance and damage alerts carry photos you can forward
- Reviews are requested after each clean, so our rating stays honest
Our quality guarantee, in plain terms
- 1You tell us within 24 hours
Text, call or flag it in the portal with a photo.
- 2We come back, free
The same team returns to fix what was missed, usually the next day.
- 3We fix the checklist
The item is added or clarified so it does not happen again.
About the system
What is Diamond Operations Pro®?
The operations platform Diamond Shine runs on: scheduling, checklists per property, inspections, photo reports, invoicing and the client portal. It started as our internal tool and is now our operations partner.
Can I see my checklist before the first visit?
Yes. After the estimate we build the checklist for your property and share it in the portal so you can add or remove items before we arrive.
What happens if something is missed?
Tell us within 24 hours, by text or in the portal, and we come back and fix it at no charge.
